![]() I do suspect this is the path to solve the problem, but I have no idea how to do it. When I ran the repair tool I noticed that it defaulted to the backup. Shortly after that outlook started crashing at start-up. After a few days I launched a search into the back up to find a file. I have backed up my personal folders when I upgraded my outlook to 2013 from 2007. That's why the reinstallation is not solving the problem. I believe I solved my problems by deleting a backup. So taking into account both facts, I infer that some information is not being deleted while uninstallin/reinstalling the office. On the other hand, while the outlook is starting, it is possible to distinguish in the window that the account I added to the outlook it's still there. I realized that, as soon I started the outlook for the very first time after the installation, a window appeared saying that the outlook was not properly closed, and offering to start in a kind of safe mode. I did it and I unisntalled/installed the whole office. Someone recommended me to uninstall the "google desk top". In the problem report section, I cant see any thing like "minidump.mdmp"Įxcept for the info I put in my first message, I have only the following information Second, yes, I can see all those "outlook.exe" crashes (49 to be precise). ![]() ![]() First of all, thank you so much for your reply. ![]()
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